Skip to content
Stores Contact

Napoleon Prestige PRO 500 with Smart Technology - Natural Gas - PRO500VXRSIBNSS

Model PRO500VXRSIBNSS
SKU 270635
Special Order
Usually leaves our warehouse in 3-4 weeks
$3,899.00

Napoleon Prestige PRO 500 with Smart Technology - Natural Gas - PRO500VXRSIBNSS

$3,899.00
Online Only - Not Available in Stores

Meet the Prestige® PRO 500, where precision engineering and everyday convenience come together in a grill designed for real cooks and real results. Crafted from high-performance stainless steel and loaded with smart features, this grill is built to impress. Experience steakhouse-quality sears in seconds with the infrared SIZZLE ZONE®, heating up to 1800°F in 30 seconds. Added HeatBoost™ Reflector technology reflects heat back up to ensure heat is not lost and improves evenness of heat. Cook with confidence at any hour thanks to integrated hood lights and LED-lit control knobs with Smart Mode guidance. Metal knobs with dual LED rings offer intuitive visual feedback, helping you grill with precision even in low light. Thoughtful details like hidden warming rack storage, sturdy side shelves, built-in hooks, and a bottle opener add utility without clutter. Whether you’re perfecting a weeknight meal or hosting a weekend crowd, the Prestige® PRO 500 delivers smart performance, bold flavour, and total control.

Features:

  • 4 Main Burners, Total Cooking Area 28-inches by 17.75-inches (71 x 45 cm)
  • INSIDE
  • Iconic WAVE™ Cooking Grids: 9.5mm thick stainless-steel grids retain heat evenly and keep food from falling through.
  • Easyclean™ Pro Drawer: Accessible drip tray with vented cap to manage airflow and heat retention.
  • HeatBoost™ Reflector: reflects the heat back up to ensure heat is not lost. To accommodate user use of opening the lid. Improves evenness of heat and cooking performance.
  • JETFIRE™ 2.0 Ignition: Enhanced one-spark technology for reliable quick and easy ignition.
  • Intelligent Gas Automation: The grill adjusts heat automatically when the lid is opened, maintaining perfect temperature control without manual adjustments.
  • Accessible Storage: Rotisserie rod tucks neatly into a rear-mounted hook, while the forks stow neatly into inside cabinet door.
  • SafetyGlow™ Knobs: Do so much more than just ignite the burners, they prioritize your safety. Innovative knobs glow red when turned on, providing an instant visual cue.
  • SmartGlow™ Technology: Features LED lighting on knobs to give you a clear visual of your burner levels at a glance. A glowing red centre intensifies as you increase the heat, while a softer orange hue is visible for lower settings.
  • LED Lighting: Integrated LED lighting under the control panel that illuminates inside drawers ensures everything is easy to find, even after dark. Hood lights offer full visibility while grilling at night.
  • Rotisserie-Ready Roasting: Roast full turkeys with ease using the included high-capacity rotisserie kit. Motorized rotation delivers juicy, evenly cooked results - no oven needed.
  • OUTSIDE
  • High-Heat Sear Zone: The SIZZLE ZONE® heats up to 1800 F in less than 30 seconds for steakhouse-quality sears and fast meals.
  • Guided LED Lighting: Smart LED indicators on the burner knobs guide you for indirect or direct cooking, ensuring you use the right burners at the right time.
  • Convenient Hooks & Bottle Opener: Built-in hooks and a bottle opener make it easy to keep your accessories close at hand.
  • Smooth Mobility: Powder-coated grey caster wheels ensure easy movement around your outdoor space, while optional leveling feet provide a built-in aesthetic.
  • Space-Saving Warming Rack Storage: Slides neatly behind the rear infrared burner when not in use.
  • Premium Metal Knobs with LED Rings: Metal knobs feature dual-ring LED lighting and intuitive Smart Mode automation for visual feedback and precision.
  • Wired Probes for Precision: Supports 3 wired and 2 wireless probes, allowing you to monitor food temperature directly from the mobile app or LCD screen.
  • Mobile App Control: Set and monitor your cooking temperature, food probes, and alerts directly from the mobile app for professional-level results at your fingertips.
  • Real-Time Alerts & Auto Shut-Off: Receive instant alerts if the flame goes out, with automatic gas shut-off after 30 seconds for safety and peace of mind.
  • ALWAYS
  • Lifetime Limited Warranty: Built To last
  • 8-in-1 Cooking Versatility: Grill, griddle, smoke, sear, roast, bake, use charcoal, or go hands-free with Smart Mode, all in one unit. *some accessories sold separately
  • Quick Time-to-Temp: Rapid heat-up gets you grilling faster. No waiting around.
  • Traditional Mode or Smart Mode: Switch easily between traditional grilling and Smart Mode for precise, hands-free temperature control via app or LCD screen.

Dimensions:

  • Width:  65.5 inches
  • Depth:  26.5 inches
  • Height:  52.75 inches

 

Shipping Info

FREE SHIPPING ON THOUSANDS OF ITEMS!*

Look for the FREE SHIPPING note on hundreds of grills, heaters, fire tables and more. For a full list of products, view our Free Shipping page.

How quickly will my order be shipped?

Product ETAs can be found on each individual product. For in-stock products, product usually ships in 1-2 business days. For special order items, shipping times can vary from 2 - 12 weeks or longer depending on product and availability. All times posted are estimated and subject to change at anytime. If you have questions about a specific product or about shipping times for an order that was already placed, please contact customer service at 1-800-GRILL-UP.

Due to current Covid-19 Global Pandemic, shipping times and product availability fluctuate heavily and cannot be guaranteed. All stock availability and shipping times vary and can change rapidly. If you have any concerns, please contact our customer service team.

How long will it take to get my order?

Shipping times are calculated based on the date of the shipment, not the date of the order. Orders are shipped 1-2 business days following the order date for in-stock orders or 1-2 business days after receipt of all the individual products on orders with special order products. FedEx/UPS does not deliver on weekends and does not count those days when factoring shipping times. Therefore, orders shipped Thursday or Friday can be expected to be delivered on Monday and Tuesday, respectively. Shipping times also depends on the customer's location. General shipping times range from 1-5 business days.

For freight orders, the freight carrier will contact customer via the phone number provided on the order to schedule the delivery appointment. If the freight carrier cannot reach the customer in a timely manner to schedule this appointment, it will affect delivery dates. Please include a valid and readily accessible phone number with your order to avoid any unnecessary delays. If customer cannot be reached within 48 hours of first attempted contact by delivery company, the customer's order will be returned to Barbeques Galore. The customer will then be refunded the original purchase price of the order, less shipping costs and a 15% restocking fee.

Who can I contact if I have more questions?

Connect with us via Live Chat, contact us at 1-800-GRILL-UP (8:30A-4:30P M-F) or speak to one of our grilling experts at your local Barbeques Galore store location to find out more!

Important Info for Freight Orders

Freight orders are orders that are either too heavy or too large dimensionally for normal FedEx/UPS shipment. All freight shipments will require access for a semi-truck and trailer to deliver. If this is a concern in your area, your please contact our customer service team and we will be glad to discuss this with the freight company before the item is purchased.

What to Expect with Freight Orders

  1. Once your order is placed and we have your product in our warehouse, the freight/delivery company will contact you to schedule a drop off time.
  2. You will be required to be there to physically inpsect and sign for your order
  3. A truck with lift gate will unload the product curbside. Unless other arrangements were made beforehand, they cannot deliver the package anywhere else.
  4. Please inspect your product before signing the Proof of Delivery (POD) slip.
  5. If there is damage, take pictures, refuse the delivery and email customer service right away so we can fix the issue.
  6. Once the proof of delivery is signed, you have accepted ownership of the items in thier current condition

Please visit our Shipping & Delivery page for more information on normal and freight order purchases.

Free 3D Design Services

Building the outdoor kitchen of your dreams is a process and the first step is planning. There’s a lot to think about when trying to deciding on a budget, choosing your features, design a layout, island construction and more. Once you have an idea of what it is you’re looking for, you’re ready to begin the design phase and our experts are ready to help you get started. Once you’re ready, we’ll create a nifty 3D design render of your custom outdoor kitchen for FREE!

Still got questions or ready to start? Contact our Experts and we can get you started in the right direction.

Low Price Guarantee

Barbeques Galore will match the advertised price of any in-stock item from an authorized dealer of that brand (online dealers included). Simply contact our customer service team and present a lower price and we'll match it. Price match can be done at time of purchase or up to 30 days from an already placed purchase.

Some exceptions apply, for more info please visit our Low Price Guarantee page.

Easy Returns

Need to return an item? Simply contact customer service to let them know. You'll have up to 30 days to return any unused merchandice. Products must be in new condition to receive full refund. Shipping refunded for incorrect or damaged items only (must report within 48 hours of delivery).

For more info, please visit our Returns & Cancellations page.

Why Choose Barbeques Galore?

Barbeques Galore is the nation’s largest specialty retailer of grills and outdoor living products, established in the U.S. in 1980. We have retail stores concentrated throughout California, Nevada, Arizona and Texas, where the sun shines often and outdoor living is a year-round indulgence.

For more reasons, please visit our About Us page.

Contact Us

Need Additional Help?

Our Grilling Experts and Customer Service team is ready to help you with all your grilling and product needs.

Stores

Our Grilling Experts are ready to help you purchase, set up and maintain your next grill purchase.

Visit our Store Locations page to find a store near you.

Customer Service

Our Customer Service team is ready to help with all your purchase, support and technical needs.

Call Toll-Free: 1-800-Grill-Up
Email: [email protected]
Monday - Friday: 8:30am-4:30pm PST

Live Chat

Click the chat button in the bottom right corner of your screen or start a chat

Monday - Friday: 8:30am-4:30pm PST
Sunday: 9am-3pm PST

Behind the grill

Professional recipes from incredible chefs!

Christie Vanover - GirlsCanGrill Nick Hill - SaltFireBBQ Chuck Matto - ChucksFlavorTrain Derek Perry - FreedomSoHard Jason Glover - DadsThatCook Chris Apple - WhiteBullsBBQ